Email agent
Every customer email read. The reply already drafted.
Chainfill reads your shared inboxes, recognises whether an email is an order, a status question or a change, takes the details from the email and its attachments and writes a reply in your own tone. Per mailbox you choose: a draft to review first, or send straight away.
Example with fictional data.
In short
Less time in the inbox. Faster replies.
- Every email on the right track
- Orders, status questions, changes and complaints are recognised and each sent to its own handling.
- Replies in your own tone
- Chainfill writes the reply with the latest details from your systems. Per mailbox you choose whether it waits as a draft first.
- Attachments go straight through
- An order in an attachment runs through the same checks as any other document.
- Read day and night
- Chainfill reads along 24/7. Saturday night's email is processed and waiting on Monday morning.
The problem
The inbox is the bottleneck.
- 01
Orders, changes and status questions all land in the same shared inbox.
- 02
Planners read every email, look up the order and retype the details.
- 03
A customer waiting for a status is waiting for someone with time to spare.
In the product
From customer email to reply and order.
The reply is ready
Next to your customer's email sits a draft with the right status and references. You read it, adjust it and send it.
You decide the route
Per type of email you choose what happens: an order to your TMS, a question to a reply, a complaint to a colleague.
Orders from email, checked
When the email or its attachment holds an order, it is read and checked against your master data.
Example with fictional data.
How it works
How an email becomes a finished task.
An email comes in
In the shared inbox you connect.
Chainfill recognises the request
Order, status, change or something else.
The details come out
From the text and from the attachments.
Reply or order ready
For approval, or straight into your TMS.
Combine with
One platform. Every flow in one place.
- Order processingOrders from PDF, scans, Excel and email, checked and ready for your TMS.
- Self-learning AIExplain a correction once. Chainfill reads it on the next orders.
- System integrationChecked data in your TMS, WMS or ERP, through a connector, API, EDI or SFTP.
- Workflow automationSteps, rules and approvals in one diagram that runs 24/7.
- Chainfill EDIEDI platformConnect trading partners with two sample messages, without an IT project.
- TransformsEDI platformReusable rules that turn every source field into your system’s schema.
Example with fictional data.
Stories from our customers
Logistics companies already growing without extra people.
Customer story
- of orders automatic
- 90%
“Since going live in October, Hartog Transport now processes 90% of its order flow automatically with Chainfill. A process that previously required many manual steps has become a much more efficient and scalable way of working.”
Results
The same team. Three times the orders.
- more capacity
- 3x
- accurate
- 99.8%
- time saved
- 80%
- lower admin costs
- 60%
Frequently asked questions
Finn Loots
Founder
Is your question not listed?
Call or email us. You will hear back from someone who knows the product.
Less time in the inbox?
See where Chainfill can save time in your document, email, and system workflows.