How quickly does a correction take effect?

From the next order from the same customer. There is no retraining and no waiting.

What if two explanations contradict each other?

Everything Chainfill knows is in Memory. There you see the notes per customer and edit or delete them.

Is my data used for other companies?

No. Notes, examples and corrections stay within your environment and are not used for Chainfill's other customers.

Self-learning AI

Explain it once. Chainfill remembers.

When you change a field, Peb asks why. Your answer becomes a customer note Chainfill reads on that customer's next orders. No retraining and no IT project.

Book a demo Talk to sales

Transport order TO-2026-2103Export

Extracted fields

Customer

Polaris Containers B.V.

Transport order number

TO-2026-2103

Pickup date

14 April 2026

Pickup location

RotterdamAPM Terminal 2, Maasvlakte

Delivery location

Hamburg

Gross weight

2,145 kg

Goods

40HC container parts

Reference

BK-2026-1842

Export your order

You changed 1 field

Pickup locationRotterdamAPM Terminal 2, Maasvlakte

Do you have 1 minute to explain why you made this change? One short sentence is enough. You can also just speak.

For Polaris the real pickup location is under "Pickup terminal", not in the header of the order.

Saved as a customer note

Always like this for Polaris Containers: Chainfill reads this on this customer's next orders.

Type or speak your explanationExport

Example with fictional data.

In short

Every correction counts.

Remembered per customer: What you explain about a customer applies to that customer in your environment. Your data is not used for other companies.
No retraining: A saved note or example works from the next order on.
Everything visible in Memory: Customer notes, examples and corrections live in one place. You see what Chainfill knows and change it.

The problem

The same mistake, every week again.

01
Every customer has its own habits: a reference in an odd place, a pickup address that goes by another name.
02
Fixed rules break as soon as a customer changes its format.
03
The knowledge about those exceptions lives in one planner’s head.

In the product

From correction to lasting knowledge.

Everything Chainfill knows, in one place
In Memory you see, per customer, the notes, examples and corrections Chainfill uses.
Memory
Overview
Customers
Customer Notes
Teach AI
Edit Reasoning
Insights
Matches
142
Customer Notes
2.847
Training Examples
1.203
Corrections
47
Active Patterns
Customers
Polaris Containers B.V.
12 templates8 notes34 edits67 examples
Atlas Logistiek
8 templates5 notes21 edits43 examples
Beacon Cargo
5 templates3 notes12 edits19 examples
Meridian Logistics
4 templates2 notes9 edits16 examples
Extraction accuracy
Polaris Containers · last 14 days
99,2%
↑ 14% over 14 days
Day 1Day 4Day 7Day 10Day 14
The next order reads along
On that customer's next order Chainfill uses the note, and every field is still checked against your master data.
Transport instruction NFL-240817.pdfExport
Order4
Customer Code
NORTHLINE · Northline Freight Ltd
From the database
Order Reference
NFL-240817
From the document
Booking Number
BKG 7731905
From the document
Order Date
2026-10-14
From the document
Container7
Container Number
MSKU4821937
From the document
Container Type
40HC
From the document
Quantity
1
From the document
Gross Weight
18400
From the document
Seal Number
ML-2204816
From the document
Release PIN
448213
From the document
Temperature
Below 25 °C
From the document
Collection7
Address Code
FXT-DG2 · Felixstowe Container Terminal
From the address book
Street
Dock Gate 2, Dock Road
From the document
Postcode
IP11 3SY
From the document
City
Felixstowe
From the document
Country
United Kingdom
From the document
Collection Date
2026-10-15
From the document
Time Window
08:00 – 10:00
From the document
Delivery7
Address Code
KR-BHX · Kestrel Retail Birmingham DC
From the address book
Street
Unit 7, Tameside Drive
From the document
Postcode
B35 7AG
From the document
City
Birmingham
From the document
Delivery Date
2026-10-16
From the document
Booked Slot
14:00
From the document
Reference
KR-77812
From the document
Ask why
Ask Peb why an order got stuck and you get the reason in plain words.
Did any exports fail today?
Peb
document › exceptions
Failed exports today
Static
OrderCustomerFailed atReason from TOPS
HL-30421Brightwell Foods11:42Delivery postcode "NN4 7XQ" not found
HL-30377Northfield Distribution13:08Job is invoiced and locked
Yes, 2 exports to TOPS failed today. Both are in Tasks with the reason TOPS gave.
HL-30421 (Brightwell Foods): TOPS did not accept the delivery postcode. Correct the postcode on the order and export it again.
HL-30377 (Northfield Distribution): the job is already invoiced in TOPS. Someone with TOPS access has to reopen the job first.
Every other export today went through.

Example with fictional data.

How it works

How a correction becomes knowledge.

Chainfill processes the order
With what it already knows about this customer.
You change a field
Right on the inspect screen.
Peb asks why
One sentence is enough; you can also speak it.
The next order reads along
Your explanation is a customer note in Memory.

Combine with

One platform. Every flow in one place.

Example with fictional data.

Stories from our customers

Logistics companies already growing without extra people.

Customer story

of orders automatic: 90%

“Since going live in October, Hartog Transport now processes 90% of its order flow automatically with Chainfill. A process that previously required many manual steps has become a much more efficient and scalable way of working.”

Christel Marinus, Hartog Transport